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NBA Woodhaven
1405 Hathman Place
Columbia, MO 65201
(573) 875-6181

Job Descriptions

Home Coordinator I (Exempt Status)
Home Coordinator II (Exempt Status)
Home Coordinator III (Exempt Status)
Program Manager
Direct Support Professional

 

 

 

 

DEPARTMENT: Habilitation RANGE: ___________________

POSITION: Home Coordinator I (Exempt Status)

DEFINITION: The position of Home Coordinator is a responsible position requiring self motivation, self initiative, and independent decision making. The Home Coordinator is responsible for the efficient operation of one or more homes. The responsibilities shall include supervising staff, coordinating emergency procedures, assuring that IP's are implemented appropriately, and managing day to day operations of the homes. The Home Coordinator will be responsible to see that each home is operated in accordance with the certification principles of the Department of Mental Health in accordance with CARF accreditation standards and that of Woodhaven Learning Center .

QUALIFICATIONS: A high school diploma or equivalent is required and a bachelor's degree in human services or a minimum of five years experience working with persons with developmental disabilities is preferred.

ESSENTIAL QUALIFICATIONS/DUTIES: This position requires that you successfully complete an initial orientation. This will include Red Cross, CPR, First Aid, Positive Behavior Interventions inservice, Universal Precautions inservice, lifting inservice, a medication administration course and other lectures on basic information regarding State and Federal law relevant to the organization's policies, procedures, rules and regulations. You will be required to update these inservices annually or as notified. This will include an annual health screen and PPD test. A valid Missouri chauffeur's license within the first two (2) weeks of employment is necessary for this position and must maintain acceptable driving status according to Procedure No. 1-8-3, Woodhaven Vehicle Use. Any exception to this requirement must be authorized by the Director of Human Resources or the Director of Programs. Applicant must maintain a positive relationship with the individuals they support. This position also requires that you successfully complete the Management Training Curriculum course.

Some homes require lifting a minimum of 50 pounds. See Human Resources or your immediate supervisor for specific homes where lifting is a requirement.

ACCOUNTABLE TO: Program Manager

EXAMPLES OF WORK DUTIES: (any one position may not include all the following nor do all the listed examples include all duties and responsibilities which may be required of the position).

HOME MANAGEMENT

1. Assure that the atmosphere is warm, caring and home-like with minimum friction among residents and staff.

2. Assure that the operation of the homes meets or exceeds all requirements of the applicable licensing and certification bodies.

3. Maintain petty cash and applicable records.

4. Monitor needs and maintain the home and grounds in a clean, safe and attractive condition.

5. Monitor needs and maintain the assigned agency vehicles to insure clean, safe and efficient operation.

6. Report all maintenance and repair needs to responsible party(s).

7. Provide coverage when positions are vacant in the home.

8. Required to respond to pager calls 24 hours per day, seven days per week. If you are unavailable, it is your responsibility to make arrangements for someone else to cover your pager for you during your absence.

PROGRAM MANAGEMENT

1. Responsible for overall safety and welfare of each individual served in assigned units.

2. Work closely with individuals supported, family members, consultants and other related staff in planning and implementation of Individual Plans.

3. Generate and supervise daily activity schedules and assure opportunities for choice and activities that are meaningful and occur in a timely manner.

4. Assure each Personal Assistant utilizes natural opportunities for incidental teaching.

5. Assure individual rights are upheld and individuals are encouraged to practice their rights.

6. Assure Individual Plans are implemented consistent with the expectations outlined in the Plan.

7. Assure monthly progress is documented accurately and meets required timelines.

8. Facilitate individual inclusion into the neighborhood and make every effort to develop positive relationships with the neighbors.

9. Participate in organizational committees and task forces as assigned.

10. Assure confidential information is upheld in accordance with Woodhaven policies, procedures, DMH regulations, Federal and State laws.

PERSONNEL MANAGEMENT

1. Actively participate in selection, hiring, appraisal and corrective action and encourage individuals supported to participate.

2. Actively participate in conflict resolution with staff.

3. In conjunction with staff input, assess staff training needs, and implement/obtain training as appropriate.

4. Discuss and review job expectation and performance with assigned personnel on a regular and timely basis.

5. Complete required documentation for payroll and meet deadlines.

6. Schedule assigned staff as needed to provide adequate coverage for assigned homes.

PUBLIC RELATIONS

1. Reflect values of organization and maintain principal centered leadership.

2. Establish and maintain positive relationships with other agencies.

3. Monitor expenses of assigned homes and insure that they are within budget in those areas over which they have control. Obtain authorization for overtime as needed.

4. Represent the agency to organizations, individuals and government officials in a positive manner.

5. Establish and maintain positive relationships with individuals supported, families, other agency facilities and administrative staff.

6. Perform additional duties not specifically listed when emergencies or unusual situations arise and/or as assigned by supervisor or administrative staff.

DEPARTMENT: Habilitation RANGE: 7

POSITION: Home Coordinator II (Exempt Status)

DEFINITION: The position of Home Coordinator II is a responsible position requiring self motivation, self initiative, and independent decision making. The Home Coordinator is responsible for the efficient operation of two or more residential locations, being responsible for the oversight of supports for 6 or more individuals served, be an active participant of organizational committees. The responsibilities shall include supervising staff, coordinating emergency procedures, assuring that IP's are implemented appropriately, and managing day to day operations of the homes. The Home Coordinator will be responsible to see that each home is operated in accordance with the certification principles of the Department of Mental Health in accordance with CARF accreditation standards and that of Woodhaven Learning Center .

QUALIFICATIONS: A high school diploma or equivalent is required and a bachelor's degree in human services or a minimum of five years experience working with persons with developmental disabilities is preferred.

ESSENTIAL QUALIFICATIONS/DUTIES: This position requires that you successfully complete an initial orientation. This will include Red Cross, CPR, First Aid, Positive Behavior Interventions inservice, Universal Precautions inservice, lifting inservice, a medication administration course and other lectures on basic information regarding State and Federal law relevant to the organization's policies, procedures, rules and regulations. You will be required to update these inservices annually or as notified. This will include an annual health screen and PPD test. A valid Missouri chauffeur's license within the first two (2) weeks of employment is necessary for this position and must maintain acceptable driving status according to Procedure No. 1-8-3, Woodhaven Vehicle Use. Any exception to this requirement must be authorized by the Director of Human Resources or the Director of Programs. Applicant must maintain a positive relationship with the individuals they support. This position also requires that you successfully complete the Management Training Curriculum course.

Some homes require lifting a minimum of 50 pounds. See Human Resources or your immediate supervisor for specific homes where lifting is a requirement.

ACCOUNTABLE TO: Program Manager

EXAMPLES OF WORK DUTIES: (any one position may not include all the following nor do all the listed examples include all duties and responsibilities which may be required of the position).

HOME MANAGEMENT

1. Assure that the atmosphere is warm, caring and home-like with minimum friction among residents and staff.

2. Assure that the operation of the homes meets or exceeds all requirements of the applicable licensing and certification bodies.

3. Maintain petty cash and applicable records.

4. Monitor needs and maintain the home and grounds in a clean, safe and attractive condition.

5. Monitor needs and maintain the assigned agency vehicles to insure clean, safe and efficient operation.

6. Report all maintenance and repair needs to responsible party(s).

7. Provide coverage when positions are vacant in the home.

8. Required to respond to pager calls 24 hours per day, seven days per week. If you are unavailable, it is your responsibility to make arrangements for someone else to cover your pager for you during your absence.

PROGRAM MANAGEMENT

•1. Responsible for overall safety and welfare of each individual served in your assigned units.

2.  Work closely with individuals supported, family members, consultants and other related staff in planning and implementation of Individual Plans.

3. Generate and supervise daily activity schedules and assure opportunities for choice and activities that are meaningful and occur in a timely manner.

4. Assure each Personal Assistant utilizes natural opportunities for incidental teaching.

5. Assure individual rights are upheld and individuals are encouraged to practice their rights.

6. Assure Individual Plans are implemented consistent with the expectations outlined in the Plan.

7. Assure monthly progress is documented accurately and meets required timelines.

8. Facilitate individual inclusion into the neighborhood and make every effort to develop positive relationships with the neighbors.

9. Participate in organizational committees and task forces as assigned.

10.. Assure confidential information is upheld in accordance with Woodhaven policies, procedures, DMH regulations, Federal and State laws.

PERSONNEL MANAGEMENT

1. Actively participate in selection, hiring, appraisal and corrective action and encourage individuals supported to participate.

2. Actively participate in conflict resolution with staff.

3. In conjunction with staff input, assess staff training needs, and implement/obtain training as appropriate.

4. Discuss and review job expectation and performance with assigned personnel on a regular and timely basis.

5. Complete required documentation for payroll and meet deadlines.

6. Schedule assigned staff as needed to provide adequate coverage for assigned homes.

PUBLIC RELATIONS

1. Reflect values of organization and maintain principal centered leadership.

2. Establish and maintain positive relationships with other agencies.

3. Monitor expenses of assigned homes and insure that they are within budget in those areas over which they have control. Obtain authorization for overtime as needed.

4. Represent the agency to organizations, individuals and government officials in a positive manner.

5. Establish and maintain positive relationships with individuals supported, families, other agency facilities and administrative staff.

6. Perform additional duties not specifically listed when emergencies or unusual situations arise and/or as assigned by supervisor or administrative staff.

DEPARTMENT: Habilitation RANGE: 7

POSITION: Home Coordinator III (Exempt Status)

DEFINITION: The position of Home Coordinator II is a responsible position requiring self motivation, self initiative, and independent decision making. The Home Coordinator is responsible for the efficient operation of three or more residential locations, being responsible for the oversight of supports for 8 to 12 individuals served, be an active participant of organizational committees. The responsibilities shall include supervising staff, coordinating emergency procedures, assuring that IP's are implemented appropriately, and managing day to day operations of the homes. The Home Coordinator will be responsible to see that each home is operated in accordance with the certification principles of the Department of Mental Health in accordance with CARF accreditation standards and that of Woodhaven Learning Center .

QUALIFICATIONS: A high school diploma or equivalent is required and a bachelor's degree in human services or a minimum of five years experience working with persons with developmental disabilities is preferred.

ESSENTIAL QUALIFICATIONS/DUTIES: This position requires that you successfully complete an initial orientation. This will include Red Cross, CPR, First Aid, Positive Behavior Interventions inservice, Universal Precautions inservice, lifting inservice, a medication administration course and other lectures on basic information regarding State and Federal law relevant to the organization's policies, procedures, rules and regulations. You will be required to update these inservices annually or as notified. This will include an annual health screen and PPD test. A valid Missouri chauffeur's license within the first two (2) weeks of employment is necessary for this position and must maintain acceptable driving status according to Procedure No. 1-8-3, Woodhaven Vehicle Use. Any exception to this requirement must be authorized by the Director of Human Resources or the Director of Programs. Applicant must maintain a positive relationship with the individuals they support. This position also requires that you successfully complete the Management Training Curriculum course.

Some homes require lifting a minimum of 50 pounds. See Human Resources or your immediate supervisor for specific homes where lifting is a requirement.

ACCOUNTABLE TO: Program Manager

EXAMPLES OF WORK DUTIES: (any one position may not include all the following nor do all the listed examples include all duties and responsibilities which may be required of the position).

HOME MANAGEMENT

1. Assure that the atmosphere is warm, caring and home-like with minimum friction among residents and staff.

2. Assure that the operation of the homes meets or exceeds all requirements of the applicable licensing and certification bodies.

3. Maintain petty cash and applicable records.

4. Monitor needs and maintain the home and grounds in a clean, safe and attractive condition.

5. Monitor needs and maintain the assigned agency vehicles to insure clean, safe and efficient operation.

6. Report all maintenance and repair needs to responsible party(s).

7. Provide coverage when positions are vacant in the home.

8. Required to respond to pager calls 24 hours per day, seven days per week. If you are unavailable, it is your responsibility to make arrangements for someone else to cover your pager for you during your absence.

PROGRAM MANAGEMENT

1.  Responsible for overall safety and welfare of each individual served in your assigned units.

2. Work closely with individuals supported, family members, consultants and other related staff in planning and implementation of Individual Plans.

3. Generate and supervise daily activity schedules and assure opportunities for choice and activities that are meaningful and occur in a timely manner.

4. Assure each Personal Assistant utilizes natural opportunities for incidental teaching.

5. Assure individual rights are upheld and individuals are encouraged to practice their rights.

6. Assure Individual Plans are implemented consistent with the expectations outlined in the Plan.

7. Assure monthly progress is documented accurately and meets required timelines.

8. Facilitate individual inclusion into the neighborhood and make every effort to develop positive relationships with the neighbors.

9. Participate in organizational committees and task forces as assigned.

10.. Assure confidential information is upheld in accordance with Woodhaven policies, procedures, DMH regulations, Federal and State laws.

PERSONNEL MANAGEMENT

1. Actively participate in selection, hiring, appraisal and corrective action and encourage individuals supported to participate.

2. Actively participate in conflict resolution with staff.

3. In conjunction with staff input, assess staff training needs, and implement/obtain training as appropriate.

4. Discuss and review job expectation and performance with assigned personnel on a regular and timely basis.

5. Complete required documentation for payroll and meet deadlines.

6. Schedule assigned staff as needed to provide adequate coverage for assigned homes.

PUBLIC RELATIONS

1. Reflect values of organization and maintain principal centered leadership.

2. Establish and maintain positive relationships with other agencies.

3. Monitor expenses of assigned homes and insure that they are within budget in those areas over which they have control. Obtain authorization for overtime as needed.

4. Represent the agency to organizations, individuals and government officials in a positive manner.

5. Establish and maintain positive relationships with individuals supported, families, other agency facilities and administrative staff.

6. Perform additional duties not specifically listed when emergencies or unusual situations arise and/or as assigned by supervisor or administrative staff.

DEPARTMENT: Habilitation RANGE: 17 to 20

POSITION: Program Manager

DEFINITION: The Program Manager is a professional responsible for overseeing continuous operation of all sites assigned. Responsibilities will include supervising and supporting Home Coordinators and Personal Assistants and assuring quality services are provided to individuals served.

ESSENTIAL QUALIFICATIONS/DUTIES: A Bachelor's degree in the human services or a minimum of five (5) years experience working with individuals with developmental disabilities may be considered in lieu of a degree with the understanding and commitment of achieving an applicable degree within an agreed amount of time. Successful candidate must possess the ability to supervise and motivate staff and demonstrate excellent writing skills.

The Program Manager position also requires that you successfully complete an initial orientation. This will include Red Cross, CPR, First Aid, Positive Behavior Interventions inservice, Universal Precautions inservice, lifting inservice, a medication administration course and other lectures on basic information regarding State and Federal law relevant to the organization's policies, procedures, rules and regulations. You will be required to update these inservices annually or as notified. This will include an annual health screen and PPD test. A valid Missouri chauffeur's license within the first two (2) weeks of employment is necessary for this position and must maintain acceptable driving status according to Procedure No. 1-8-3, Woodhaven Vehicle Use. Any exception to this requirement must be authorized by the Director of Human Resources or the Director of Programs. Applicant must maintain a positive relationship with the individuals they support. This position also requires that you successfully complete the Management Training Curriculum course.

Some homes require lifting a minimum of 50 pounds. See Human Resources or your immediate supervisor for specific homes where lifting is a requirement.

ACCOUNTABLE TO: The Director Programs

EXAMPLES OF WORK DUTIES: (any one position may not include all the following nor do all the listed examples include all duties and responsibilities which may be required of the position).

1.   Responsible for overall safety and welfare of each individual served in assigned units.

2.  Ensure quality program delivery to all assigned individuals

3. Provide direction and oversight of all aspects of the operation of the sites including supervision of staff and all programmatic aspects.

4. Promote and ensure individual rights, choices, and community inclusion.

5. Make recommendations to the Director of Habilitation Services on the hiring, corrective action, promotion and termination of employees.

6. Coordinate and assist the Home Coordinators in all licensing and certification surveys and maintain positive relationships with the staff of funding agencies.

7. Write plan of correction for licensing agencies and oversee corrections as needed.

8. Be available to respond readily to phone calls, or through the pager system, to the needs of staff within the assigned homes and others associated with Woodhaven, except when officially relieved of such duty.

9. Coordinate and assure continuous inservice and training for assigned employees.

10. Insure that all policies and procedures of the agency are carried out in area of responsibility.

11. Monitor expenses of assigned homes and insure that they are within budget in those areas over which they have control. Authorize overtime as needed.

12. Prepare reports required by law or regulation to be submitted to various governmental agencies for the assigned homes.

13. Support agency policies within and outside the agency.

14. Represent the agency at governmental, professional and community meetings as assigned.

15. Complete and review performance plans and performance appraisals of assigned staff in a timely, efficient and effective manner.

16. Assist Home Coordinator in developing and implementing Behavior Management Plans.

17. Reflect values of organization and maintain principal center leadership.

18. Develop a complete working knowledge of the State Department of Mental Health licensing regulations, Medicaid Waiver procedures and CARF principals in order to facilitate compliance.

19. Assure confidential information is upheld in accordance with Woodhaven policies, procedures, DMH regulations, State and Federal laws.

DEPARTMENT: Habilitation NAME OF HOUSE

POSITION: Direct Support Professional RANGE :

DEFINITION: The Personal Assistant is an entry level direct support position. The Personal Assistant will provide necessary supports for individuals receiving services in all aspects of their life.

QUALIFICATIONS: High school diploma or equivalent is required and previous experience working with persons with MR\DD is preferred.

ESSENTIAL QUALIFICATIONS/DUTIES: The Personal Assistant will be required to successfully complete an initial orientation. This will include Red Cross CPR, First Aid, Positive Behavior Interventions inservice, Universal Precautions inservice, lifting inservice, a medication administration course, and other lectures on basic information regarding State and Federal law relevant to the organization's policies, procedures, rules and regulations. You will be required to update these inservices annually or as notified. This will include an annual health screen and PPD test.

A valid Missouri Chauffeur's license within the first two (2) weeks of employment is necessary for this position. Must maintain an acceptable driving status according to Procedure No. 1-8-3, Woodhaven Vehicle Use. Any exception to this requirement must be authorized by the Director of Human Resources or the Director of Programs. Applicant must maintain a positive relationship with the individuals they support.

Some homes require lifting a minimum of 50 pounds. See Human Resources or your immediate supervisor for specific homes where lifting is a requirement.

ACCOUNTABLE TO: Home Coordinator

EXAMPLES OF WORK DUTIES: (Any one position may not include all the following nor do all the listed examples include all duties and responsibilities which may be required of the position).

1. Develop Skills necessary to assure that the atmosphere is warm, caring and home-like with minimum friction among individuals and staff.

2. Develop skills necessary to support and teach individuals in all aspects of self care activities as they require.

3. Assist individuals in community activities, i.e. budgeting, menu planning and shopping, accessing recreational activities, etc.

4. Develop skills necessary to advocate for each individual's rights and encourage them to make good decisions.

5. It will be necessary for the Personal Assistant I to promote integration into the neighborhood and the community.

6. Develop skills necessary to communicate well with the individuals they support, other staff and supervisors, parents, guardians and other agencies.

7. Monitor and/or maintain the cleanliness and safety conditions of the residence and vehicles assigned.

8. Develop skills necessary to generate and supervise daily activity schedules and assure opportunities for choice and activities that are meaningful and occur in a timely manner.

9. Develop skills necessary to work closely with individuals supported, family members, consultants and other related staff in planning and implementation of Individual Plans.

10. Develop skills necessary to implement procedures and document information consistent with the expectations outlined in the Individual Plan.

11. Reflect values of the organization and develop person-centered principals.

12. Develop skills necessary to represent the agency to organizations, individuals and government officials in a positive manner.

13. Staff may be required to perform additional duties not specifically listed or implied here as situations arise or as assigned by a supervisor.

14. Assure confidential information is upheld in accordance with Woodhaven policies, procedures, DMH regulations, Federal and State laws.